Privacy Policy
Last updated: January 13, 2026
Summary: We collect data to provide personalized AI coaching. We never sell your data. You can delete your account and all data at any time.
1. Who We Are
Pep ("we", "us", "our") is a mobile application that provides AI-powered football coaching. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Contact us at: hello@dimora.no
2. Information We Collect
2.1 Personal Information
When you create an account, we collect:
- Name and email address
- Date of birth / age
- Nationality
- Profile photo (optional)
2.2 Football Profile
To provide personalized coaching, we collect:
- Playing position and style
- Club/team name
- Strengths and weaknesses
- Training schedule and preferences
- Goals and aspirations
2.3 Training & Performance Data
- Training sessions and feedback
- Match schedules and results
- Fitness test results
- Strength training logs
- Recovery and wellness data
- Pain/injury reports
2.4 AI Coaching Data
- Chat conversations with AI coaches
- Generated training programs
- Coach memories (preferences and patterns learned)
2.5 Technical Data
- Device information and identifiers
- Push notification tokens
- App usage analytics
3. How We Use Your Information
We use your data to:
- Provide personalized coaching - Generate training plans, programs, and advice tailored to you
- Track your progress - Compare your performance to benchmarks and show improvement over time
- Improve the AI - Learn from your feedback to make coaching more effective
- Send notifications - Remind you about training, provide tips, and keep you motivated
- Community features - Display leaderboards and connect you with other players
- Improve our service - Analyze usage patterns to make the app better
4. Data Sharing
We do NOT sell your personal data to third parties.
We may share data with:
- Service providers - Cloud hosting (Supabase), AI services (OpenAI) to operate the app
- Community features - Limited profile info (name, team, hours trained) shown on leaderboards with your consent
- Legal requirements - If required by law or to protect our rights
5. Data Security
We implement industry-standard security measures:
- Data encrypted in transit (HTTPS/TLS)
- Data encrypted at rest
- Secure authentication via Supabase Auth
- Row-level security policies on database
- Regular security reviews
6. Data Retention
We retain your data for as long as your account is active. When you delete your account:
- All personal data is permanently deleted
- All training history, programs, and chat data is deleted
- Deletion is processed immediately
- Some anonymized analytics may be retained
7. Your Rights
You have the right to:
- Access - View all data we have about you (available in the app)
- Correction - Update or correct your information
- Deletion - Delete your account and all associated data
- Portability - Request a copy of your data
- Opt-out - Disable notifications or specific features
To exercise these rights, use the settings in the app or contact us at hello@dimora.no.
8. Children's Privacy
Pep is designed for footballers aged 13 and above. Users under 13 should not use the app. If we discover we have collected data from a child under 13, we will delete it promptly.
9. International Data Transfers
Your data may be processed in countries outside your residence (including the EU and USA) where our service providers operate. We ensure appropriate safeguards are in place.
10. Third-Party Services
We use the following third-party services:
- Supabase - Database and authentication (Privacy Policy)
- OpenAI - AI coaching capabilities (Privacy Policy)
- Expo - App notifications (Privacy Policy)
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via the app or email. Continued use of the app after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
- Email: hello@dimora.no
- Company: Dimora